Proposals left unanswered
The proposal goes out, nobody chases it, and the client buys elsewhere.
Insurance
Automate the follow-up that turns enquiries into policies.
In a brokerage, the gap between a proposal sent and a policy signed is usually follow-up. Merjora collects the data, chases the missing documents and pursues every proposal to a decision.
Where the time goes today
Incomplete documentation
Every file stalls on one missing ID, licence or invoice.
Reactive renewals
Renewals are worked when the client is already comparing.
What Merjora automates
Quote intake
Collects the risk data needed to quote without back-and-forth calls.
Document collection
Requests, reminds and validates everything needed to issue.
Proposal follow-up
Chases every open proposal at the cadence you define.
Renewal and claim updates
Anticipates expiries and reports claim status without occupying the team.
How the flow works
- 01
Request
- 02
Merjora replies
- 03
Collects data and documents
- 04
Prepares proposal
- 05
Follows up
- 06
Policy
Example interaction
Scenarios and figures on these pages are illustrative models, not client results.
CustomerI'd like a home insurance quote.
MerjoraHappy to help. I need three things: property address, built area, and whether it's a main or second home.
CustomerCarrer Aragó 120, 95 m², main home.
MerjoraThanks. I'm passing this to your broker to quote and will confirm today. To speed up issuing, send me the policyholder's ID.
Business outcomes
- 0
- -1 day
- 30 d
Impact and return
Return in brokerage is direct: every point of conversion on proposals already issued is margin you already paid to acquire.
- Proposals are always chased, not only when there's time.
- Files complete sooner and issue sooner.
- Renewals are worked in advance rather than under pressure.
Illustrative example — modelled scenario, not an actual client
Illustrative example — Brokerage
A brokerage automates documentation and proposal follow-up
A brokerage serving individuals and SMBs automates document collection and follow-up on open proposals, reducing admin time per file and recovering proposals that used to lapse.
- -50%
- +8 pp
- 100%
Frequently asked questions
- Does Merjora advise clients on cover?
- No. Merjora prepares, collects and follows up. Advice and issuing stay with the broker.
- How is personal data handled?
- Data is processed under GDPR, hosted in the EU, and used only for the flow you authorise.
- Does it work with our brokerage software?
- Merjora connects to the channels and systems you already use; the initial analysis identifies which integration adds most value first.
Does your business work differently?
Tell us how your team operates and we'll show you what Merjora can automate.