Unanswered leads
Portals, web and campaigns generate more enquiries than the team can answer in time.
Automotive
Don't lose a single lead between enquiry and sale.
In a dealership, the lead you don't answer in minutes gets answered by another dealership. Merjora responds, qualifies, books the test drive and keeps the offer alive until the decision.
Where the time goes today
Test drives never booked
Interest cools between the enquiry and the test-drive proposal.
Offers without closure
The offer is sent and follow-up depends on the salesperson's diary.
What Merjora automates
Response and qualification
Model of interest, payment method, trade-in and purchase timing.
Test-drive scheduling
Proposes and confirms test drives against real dealership availability.
Financing preparation
Collects the upfront information so the department can assess the deal.
Offer follow-up
Chases the offer on cadence and records the reason for the decision.
How the flow works
- 01
Enquiry
- 02
Merjora replies
- 03
Qualifies
- 04
Books test drive
- 05
Follows up
- 06
Sale
Example interaction
Scenarios and figures on these pages are illustrative models, not client results.
CustomerDo you have the hybrid available in grey?
MerjoraWe have two units. Would this be financed or cash, and are you trading a vehicle in?
CustomerFinanced, and I'm trading in my current car.
MerjoraPerfect. I'll book a test drive on Saturday at 12:00 and prepare the valuation so it can be settled the same day.
Business outcomes
- < 5 min
- 24/7
- 0
Impact and return
The cost per lead is already paid in marketing. The return is in not losing any of them for lack of time.
- Every lead gets an immediate response, including out of hours.
- Salespeople spend their time on test drives and closes.
- The reason for every lost deal is recorded and analysable.
Illustrative example — modelled scenario, not an actual client
Illustrative example — Dealership
A dealership automates first response and offer follow-up
A multi-brand dealership automates response to portal leads and follow-up on open offers, cutting first-response time and increasing booked test drives.
- -90%
- +20%
- 100%
Frequently asked questions
- Does Merjora negotiate price?
- No. Merjora responds, qualifies and schedules; negotiation and closing stay with the sales team.
- Does it connect to the dealership CRM?
- Yes. Every lead and interaction is recorded in the system you already use.
- Does it work for aftersales and workshop?
- The same flow adapts to workshop bookings, service reminders and quote follow-up.
Does your business work differently?
Tell us how your team operates and we'll show you what Merjora can automate.